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Knowledge base
Empowering Your Trading Journey!
Getting Started - Trading Journey Basics
12
EmpowerFX - Getting Started
EmpowerFX - Creating an Account and Verifying Your Email Address
EmpowerFX - Verifying or Updating your Phone Number
EmpowerFX - Enabling Two-Factor Authentication via an Authenticator App on mobile
EmpowerFX - Enabling Two-Factor Authentication via an Authenticator App on desktop
View all 12
Getting Started - General Queries
15
EmpowerFX - What is Two-Factor Authentication?
EmpowerFX - Minimum Age Requirements
EmpowerFX - Need to Resend the Verification Email?
EmpowerFX - Where Are We Located?
EmpowerFX - Acceptable Identity Verification Documents
View all 15
Account - General Queries
10
EmpowerFX - Changing Details on my Account?
EmpowerFX - Finding your Support Pin
EmpowerFX - Phone Number not Being Accepted?
EmpowerFX - Account Approval Timeframe
EmpowerFX- Changing The Leverage on your MetaTrader Account?
View all 10
Account - Security
9
EmpowerFX - Are our Client's Funds Secure?
EmpowerFX - Resetting your EmpowerFX Account Password?
EmpowerFX - Disabling 2 Factor Authentication via an Authenticator Application
EmpowerFX - Disabling 2 Factor Authentication via SMS
EmpowerFX - Changing your 2 Factor Authentication Method?
View all 9
Account - Corporate
3
EmpowerFX - Creating a Corporate Account
EmpowerFX - Documents Required for a Corporate Account
EmpowerFX - Uploading Corporate Account Documents
Affiliates
6
EmpowerFX - Becoming an Affiliate
EmpowerFX - Referring a Friend to our Platform
EmpowerFX - Affiliates Commission Payout on EmpowerFX
EmpowerFX - Referrals Not Visible on the Affiliate Portal?
EmpowerFX - Why is my Accumulated Commission not Visible?
View all 6
General Trading Queries
11
EmpowerFX- Creating a Demo MetaTrader Account?
EmpowerFX - Generating a New MetaTrader Password
EmpowerFX - Finding your MetaTrader Login Credentials
EmpowerFX - Deleting a Live Account
EmpowerFX - Hedging, Scalping and News Trading?
View all 11
Using MetaTrader
27
EmpowerFX - Market Opening Times
EmpowerFX - Customizing Charts on MetaTrader
EmpowerFX - Viewing the Full Details of an Instrument
EmpowerFX - Hiding or Showing Pairs/Instruments
EmpowerFX - Deleting a Live Account In MetaTrader
View all 27
Trading
11
EmpowerFX - Unable to Open a Trade?
EmpowerFX - Adding More Funds to a Demo Account?
EmpowerFX - Instruments and their Lot Sizes
EmpowerFX - Leverage Options
EmpowerFX - Leverage We Offer
View all 11
Payments - General Queries
6
EmpowerFX - Deposit Methods
EmpowerFX - Available Currency Wallets
EmpowerFX - Withdrawing Funds to an Account Not in your Name
EmpowerFX - Do We Accept Cheques?
EmpowerFX - Taking a Selfie for the Payments Team
View all 6
Payments - Deposits
14
EmpowerFX - Minimum and Maximum Deposit Limits
EmpowerFX - Depositing Timeframe
EmpowerFX- Deposit Not Available in your Wallet?
EmpowerFX - Cancelling a Deposit Request
EmpowerFX - Depositing via Bitcoin
View all 14
Payments - Withdrawals
3
EmpowerFX - Withdrawal Processing Timeframe
EmpowerFX - Withdrawing your Funds via Bitcoin
EmpowerFX - Cancelling a Withdrawal Request
Payments - Fees
6
EmpowerFX - Deposit and Withdrawal Fees
EmpowerFX - Applicable Commission Fees
EmpowerFX - Commission Fees on Forex pairs.
EmpowerFX - Commission Fees on Metals and Cryptos.
EmpowerFX - Commission Fees on Indices, Stocks and Energies.
View all 6
PAMM Account - Getting Started Information
12
EmpowerFX - What is PAMM Account?
EmpowerFX - How does a PAMM Account operate?
EmpowerFX - Investor Meaning
EmpowerFX - Money Manager Meaning
EmpowerFX - Pool of Funds Meaning
View all 12
PAMM Account - Investors Information
12
EmpowerFX - Creating a PAMM Investor Account
EmpowerFX - Joining a Fund as a PAMM Investor
EmpowerFX - Withdrawing Investments from a Fund
EmpowerFX - Setting up an Auto-Close Stop Loss
EmpowerFX - Available Reporting for Investors
View all 12
PAMM Account - Money Managers Information
19
EmpowerFX - Creating a PAMM Money Manager and Fund Account
EmpowerFX - Approving Investments into your Fund
EmpowerFX - Funds and their Visibility
EmpowerFX - Account Creation Limitiations
EmpowerFX - Creating an Offer for your Fund
View all 19
Funded Trader Challenge Information
9
EmpowerFX - Requirements for the Challenge
EmpowerFX - Details About Funded Account Challenge
EmpowerFX - Funded Account Dashboard
EmpowerFX - Purchasing a Funded Trader Challenge
EmpowerFX - Purchasing via Bitcoin Information
View all 9
Funded Trader Portal
0
TradeLocker Queries
13
EmpowerFX: How to Create an EmpowerFX TradeLocker Account
EmpowerFX: Managing Multiple TradeLocker Accounts
EmpowerFX: How to Log into TradeLocker
EmpowerFX: Trading With Different Instrument Types on TradeLocker
EmpowerFX: Personalizing your Charts on TradeLocker
View all 13