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Empowering Your Trading Journey!
Getting Started - Trading Journey Basics
11
Getting Started
Creating an Account and Verifying Your Email Address
Verifying or Updating your Phone Number
EmpowerFX - Enabling Two-Factor Authentication via an Authenticator App on mobile
Enabling Two-Factor Authentication via an Authenticator App on Desktop
See all 11 articles
Getting Started - General Queries
15
What is Two-Factor Authentication?
Minimum Age Requirements
Need to Resend the Verification Email?
Where Are We Located?
Acceptable Identity Verification Documents
See all 15 articles
Account - General Queries
9
EmpowerFX - Changing Details on my Account?
Finding your Support Pin
Phone Number not Being Accepted?
Account Approval Timeframe
Types of Internal Transfers
See all 9 articles
Account - Security
10
Are our Client's Funds Secure?
Resetting your EmpowerFX Account Password?
Disabling 2 Factor Authentication via an Authenticator Application
Disabling 2 Factor Authentication via SMS
Changing your 2 Factor Authentication Method?
See all 10 articles
Account - Corporate
3
EmpowerFX - Creating a Corporate Account
EmpowerFX - Documents Required for a Corporate Account
Uploading Corporate Account Documents
Affiliates
6
Becoming an Affiliate
Referring a Friend to our Platform
Affiliates Commission Payout on EmpowerFX
Referrals Not Visible on the Affiliate Portal?
Why is my Accumulated Commission not Visible?
See all 6 articles
General Trading Queries
4
Hedging, Scalping and News Trading?
How to calculate Long or Short Swap fees?
What is Leverage?
MAM Accounts Available?
Trading
17
Unable to Open a Trade?
Adding More Funds to a Demo Account?
Instruments and their Lot Sizes
Leverage Options
Leverage We Offer
See all 17 articles
Payments - General Queries
6
Deposit Methods
Available Currency Wallets
Withdrawing Funds to an Account Not in your Name
Do We Accept Cheques?
Taking a Selfie for the Payments Team
See all 6 articles
Payments - Deposits
14
Minimum and Maximum Deposit Limits
Depositing Timeframe
EmpowerFX- Deposit Not Available in your Wallet?
Cancelling a Deposit Request
Depositing via Bitcoin
See all 14 articles
Payments - Withdrawals
3
Withdrawal Processing Timeframe
Withdrawing your Funds via Bitcoin
Cancelling a Withdrawal Request
Payments - Fees
6
Deposit and Withdrawal Fees
Applicable Commission Fees
Commission Fees on Forex Pairs
Commission Fees on Metals and Cryptos
Commission Fees on Indices, Stocks and Energies
See all 6 articles
Funded Trader Challenge Information
9
Requirements for the Challenge
Details About Funded Account Challenge
Funded Account Dashboard
Purchasing a Funded Trader Challenge
Purchasing via Bitcoin Information
See all 9 articles
Funded Trader Portal
6
Signing up to our Challenge Dashboard
Purchasing a Funded Trader Challenge
EmpowerFX - Requirements for the Challenge
Explaining the Funded Account Challenge
Funded Account Dashboard
See all 6 articles
TradeLocker Queries
13
How to Create an EmpowerFX TradeLocker Account
Managing Multiple TradeLocker Accounts
How to Log into TradeLocker
Trading With Different Instrument Types on TradeLocker
Personalizing your Charts on TradeLocker
See all 13 articles