If you have received one of the below error messages when attempting to connect to MetaTrader:

  • INVALID ACCOUNT
  • AUTHORIZATION FAILED
  • UNAUTHORIZED

This indicates that you have entered your password incorrectly or an incorrect server has been chosen.


To avoid delays with your trading journey, ensure that you select  mt4.empower4x.com (EmpowerLLC-Live) for live accounts or demo.empower4x.com (EmpowerLLC-Demo) for demo accounts.


If the server is correct, we suggest resetting your MetaTrader password. CLICK HERE for guidance.


If the error persists after trouble shooting, please contact our Support team.