Before attempting to withdraw your funds, kindly ensure that the funds are available in your wallet.


To withdraw your funds, start by:


  • Accessing the WITHDRAW tab.


  • Selecting the withdrawal METHOD.
  • Selecting the WALLET you would like to withdraw from.
  • Entering the AMOUNT the amount you would like to withdraw.
  • Clicking on the REQUEST WITHDRAWAL button.






You will now need to enter the Bitcoin address provided by your wallet provider in the field.







Your withdrawal will now be in the queue for processing. Please allow our payments team 24 hours to approve or reject your request. You will receive an email when an update to your request has been made.