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Getting Started - General Queries

What is Two-Factor Authentication?
Two-Factor Authentication (2FA) is a mandatory authentication process to ensure our client's accounts are secured in the best way possible. Whe...
Mon, 23 Oct, 2023 at 9:43 AM
Minimum Age Requirements
When signing up with EmpowerFX please ensure that you are over 18 years of age. Accounts created by minors will be suspended immediately.
Mon, 23 Oct, 2023 at 9:43 AM
Need to Resend the Verification Email?
If you need to resend the verification email, this can be done by CLICKING HERE. Alternatively, you can also follow the below instructions to resend the...
Mon, 23 Oct, 2023 at 9:44 AM
Where Are We Located?
Empower LLC has its registered address/agent at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Republic of the Marshall Islands MH 9696...
Mon, 23 Oct, 2023 at 9:44 AM
Acceptable Identity Verification Documents
Note that KYC VERIFICATION is a mandatory process with EMPOWERFX. Verification allows you to unlock depositing funds and creating l...
Mon, 23 Oct, 2023 at 10:02 AM
Where can I find help?
With EmpowerFX, help is available anywhere and anytime.  LIVE CHAT - With Live Chat, you will have the ability to chat with a member of our specializ...
Mon, 23 Oct, 2023 at 10:03 AM
Restricted Countries
Our restricted countries list is as follows: Afghanistan, Botswana, Burma(Myanmar), Democratic Republic of Congo, Crimea, Cuba, Ethiopia, Iran, Iraq, Japan...
Thu, 9 Nov, 2023 at 10:33 AM
Updating Marketing Preferences
To update your Marketing preferences, access the SETTINGS tab and scroll down to the CONTACT PREFERENCES section. By ticking the boxes, you will ...
Mon, 23 Oct, 2023 at 10:04 AM
Receiving our Emails in Your Inbox Folder on Gmail
On certain occasions, communication via email is sent out to our clients. Due to the settings on different mail providers, some of our emails are recei...
Mon, 23 Oct, 2023 at 10:05 AM
Receiving our Emails in Your Inbox Folder on Outlook
On certain occasions, communication via email is sent out to our clients. Due to the settings on different mail providers, some of our emails are received...
Mon, 23 Oct, 2023 at 10:06 AM