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Account - Security

EmpowerFX - Are our Client's Funds Secure?
The deposits processed through EmpowerFX are all kept in segregated accounts. These accounts will be held under the client's name or in the name o...
Thu, 15 Apr, 2021 at 4:09 PM
EmpowerFX - Resetting your EmpowerFX Account Password?
To reset your account password, simply access the login page or CLICK HERE. Click on the RESET PASSWORD button. Enter the email address you ...
Wed, 21 Apr, 2021 at 11:16 AM
EmpowerFX - Disabling 2 Factor Authentication via an Authenticator Application
For security reasons, we do not recommend disabling your 2 Factor Authentication (2FA) unless you would like to change the method to SMS or if you have a ne...
Fri, 6 Jan, 2023 at 3:33 PM
EmpowerFX - Disabling 2 Factor Authentication via SMS
For security reasons, we do not recommend disabling your 2 Factor Authentication (2FA) unless you would like to change the method to Authenticator Applica...
Fri, 6 Jan, 2023 at 3:33 PM
EmpowerFX - Changing your 2 Factor Authentication Method?
If you would like to change the method of authentication on your account, you will need to deactivate the current authentication method and enable with you...
Wed, 21 Apr, 2021 at 11:28 AM
EmpowerFX - Taking a General Selfie
When you are requested to submit a GENERAL SELFIE, you would need the following:  A valid ID document  CLICK HERE for a list of acceptable identi...
Mon, 19 Apr, 2021 at 3:38 PM
EmpowerFX - Taking a Live Selfie
When asked to provide a LIVE SELFIE, you would need the following: Full image of your face.  No documents are needed.  The photo needs to be clear....
Mon, 19 Apr, 2021 at 3:38 PM
EmpowerFX - Resetting your Account's Password
You can reset your EmpowerFX account password whilst being logged in by: Heading to the SETTINGS tab. By scrolling downwards, you will see t...
Fri, 6 Jan, 2023 at 3:33 PM