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General Trading Queries

Creating a Demo MetaTrader Account?
Creating a Demo account is a great way to familiarize yourself with the MetaTrader platform and trading itself.  Demo accounts work with imitation f...
Mon, 23 Oct, 2023 at 10:40 AM
Generating a New MetaTrader Password
If you are unable to find your password, you are able to reset this yourself from your EmpowerFX account. IMPORTANT - Demo account passwords cannot be...
Mon, 23 Oct, 2023 at 10:40 AM
Finding your MetaTrader Login Credentials
When creating a DEMO or LIVE account, you will receive an email with your login credentials to use on the MetaTrader platform. The email received ...
Mon, 23 Oct, 2023 at 10:41 AM
Deleting a Live Account
If you would like to delete a live account, this can be done directly from your EmpowerFX account. IMPORTANT - You will not be able to remove an acco...
Mon, 23 Oct, 2023 at 10:41 AM
Hedging, Scalping and News Trading?
During news events, our clients are able to hedge, scalp and trade.
Mon, 23 Oct, 2023 at 10:42 AM
Deposited Funds but the Funds are not in your MetaTrader Account?
When your deposit has been finalized and reached your account, you will need to transfer them to your trading account. Start by: Accessing the INTE...
Mon, 23 Oct, 2023 at 10:43 AM
How to calculate Long or Short Swap fees?
A swap in Forex trading is an interest rate earned or charged when keeping a trade position open overnight.  What are Short Swaps?  A SHORT SWAP ...
Mon, 23 Oct, 2023 at 10:43 AM
What is Leverage?
Leverage provides the ability to execute a larger trade with a small amount of capital. The leverage selected when opening an account is completely up to ...
Mon, 23 Oct, 2023 at 10:43 AM
MAM Accounts Available?
We currently do not offer MAM accounts, however, they will be added in the near future.
Mon, 23 Oct, 2023 at 10:44 AM
Do We Allow Copy-Trading?
We do not provide any copy trading services, however, you are free to select an available service of your choice. You are able to use any third party c...
Mon, 23 Oct, 2023 at 10:44 AM