Can't find what you were looking for? Submit a ticket

Trading

EmpowerFX - Reporting a Problem to our Trade Support
If you are experiencing an issue with your trade, our Trade Support will happily look into this for you. To do so, we will need your issue to be raised ...
Mon, 29 Mar, 2021 at 12:24 PM
EmpowerFX - Unable to Open a Trade?
If you are unable to open a trade, ensure that you have logged in with your TRADER PASSWORD and not your INVESTOR PASSWORD. Your trader password can ...
Mon, 29 Mar, 2021 at 12:03 PM
EmpowerFX - Adding More Funds to a Demo Account?
Currently, there is no available option to add more funds to a demo account. If you need more funds, please feel free to create a new demo account by C...
Wed, 23 Jun, 2021 at 5:24 PM
EmpowerFX - Instruments and their Lot Sizes
IMPORTANT -  If you would like to see the full details of an instrument - CLICK HERE. If you are unable to find a certain instrument - CLICK HERE....
Wed, 8 Jun, 2022 at 5:12 PM
EmpowerFX - Finding the Commission Charged on Metatrader
The commission charged can be seen on MetaTrader from the TRADE tabs on both desktop and mobile. Please find examples below. DESKTOP: MOBILE...
Mon, 29 Mar, 2021 at 11:51 AM
EmpowerFX - Leverage We Offer
We offer leverage options ranging from 1:20 to 1:500. (Kindly note we only offer 1:500 leverage for Forex pairs for accounts with equity under 500K) ...
Mon, 22 Aug, 2022 at 8:51 AM
EmpowerFX - Leverage Options
Our leverage options are as follows: METALS*: 1:200 CRYPTOS*: 1:100 STOCKS: 1:20 INDICES*: 1:200  ENERGIES*: 1:200 FOREX*:1:500 *SHBUSD1...
Mon, 22 Aug, 2022 at 8:51 AM
EmpowerFX - Trading With Less Than $20?
You are able to trade with a mere $5, as this would depend entirely on your leverage. You may calculate this yourself by using the equation: PRICE X...
Wed, 23 Jun, 2021 at 4:57 PM
EmpowerFX - What are our Margin Call and Stop out Levels?
Margin Rules:  Margin Call: 100% When you reach a MARGIN CALL of 100% you will be prevented to open any more trades.  Stop Out Level: 70...
Tue, 18 Jan, 2022 at 8:43 AM
EmpowerFX - Account Types
All account types are accessible within MetaTrader. When logged in, you will see different symbols which will determine the account you are going to trade...
Thu, 9 Dec, 2021 at 4:07 PM